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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a dedicated manufacturer specialized in high-quality glassware.
Can I get samples and what is the lead time?
Yes, samples can be provided to check quality. Please contact us for the specific arrangement.
What is your Minimum Order Quantity (MOQ)?
Usually, our MOQ is 100pcs, but we can also accept small quantities for you to check the quality and test the market.
What are your payment terms and lead time?
We typically require a 30% deposit in advance. The standard lead time is 35 days after receiving the payment, though special cases can be negotiated.
What are the main features of your glass products?
Our products are hand-made, heat-resistant, eco-friendly, and highly transparent. They are 100% food-safe and undergo rigorous testing before delivery.
Do you offer OEM or ODM services?
Yes, OEM and ODM orders are welcome. We have a professional team to handle customized designs and logos.
Fergus Kitchen
